Encompass Home Health

Mobile Device Client Support Specialist

US-TX-Dallas
HOME OFFICE - Dallas, TX Encompass Home Health & Hospice
Requisition Type
Home Office

Responsibilities

  • Configure, maintain, and offer support for more than 8,000 mobile devices issued to our clinical field employees throughout the country.
  • Interface directly with employees to offer real-time support and issue resolution.

Qualifications

The right person for the Mobile Support Analyst role will have excellent customer service skills, a passion for people, and a working knowledge of mobile devices. 

  • Must possess a Bachelor’s degree in computer science or information technology, Associates degree from technical school, or minimum of two years of related work experience.
  • Knowledge of Android devices is a plus.
  • Must have customer support experience. 

If you are interested in this position, please APPLY NOW by completing an online application! 

 

Recent college graduates are welcome to apply!

 

EOE

Overview

Encompass Home Health & Hospice is searching for the next Mobile Support Analyst to join our corporate team. 

 

As a Mobile Support Analyst, you will be responsible for the setup of mobile devices utilized by Encompass caregivers and marketing representatives throughout the nation.  This position has a heavy focus on providing customer service and client support to Encompass Employees via phone. 

 

This is a full time position with a comprehensive benefits package that includes 30 days of paid time off each year!

 

Hours: Monday - Friday, 8:00am - 5:00pm

Location: 6688 North Central Expressway, Dallas, TX 75206

 

Our "A Better Way to Care" philosophy exemplifies our commitment to compassionate care for our patients, our unique culture, and our employees' mission to serve our communities.

 

As we continue to grow and expand, there is no better time to join the Encompass family!

 

#CB

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