The Transition Liaison represents the Agency in activities involving professional contacts with patients/families, physicians, hospitals/facilities, senior living communities, professional associations, and similar health groups and institutions, to apprise them of the availability of the Agency’s Hospice services. The Transition Liaison integrates clinical guidelines, tools and other metrics in development of transition plans that are patient-centered, promoting quality and efficiency in the delivery of care. The Transition Liaison represents the Agency in internal transitional care activities.
The Transition Liaison will serve as a public awareness representative for the Agency, and will be responsible for public and internal education relative to Hospice services available through the Agency and payor sources, especially the Care Connections Program. The Transition Liaison will be responsible for monitoring execution of transitional care services through ongoing quality assurance visits with referral sources and other applicable entities. The Transition Liaison will be responsible for meeting and/or exceeding performance goals as set by their supervisor with approval from Senior Management.
Education, Skills & Experience (Essential)
Must be a graduate of an approved school of nursing or social work and licensed in the state in which he/she currently practices. Must demonstrate a strong understanding of customer & market dynamics & requirements, and most importantly, demonstrate a strong understanding of transitional care. Must have at least one-year experience in the Hospice industry. Knowledge of Home Health is preferred.
Must have excellent communication skills; ability to interact well with a great diversity of individuals; ability to organize & execute programs; be able to prioritize multiple tasks & deadlines with minimal supervision. Must have a good understanding of the Federal, State, and local laws/regulatory guidelines governing the operation of a home health and hospice agency.
Goal driven, motivation for growth, territory management, strong presentation skills, performance management, building relationships, emphasizing excellence and results driven. Should have ability to work with outside and inside clients and vendors, and ability to interact positively with all levels of personnel across all functions. Should be self-starter who requires minimal supervision. Should be able to utilize reports and trends to support efforts and to understand clinical status and progress as it pertains to patient care.
Encompass Home Health & Hospice is one of the largest Medicare certified Home Health, Hospice, and Pediatric service providers in the nation. Year after year, we’ve been recognized as one of the Best Places to Work in our industry.
A few of our great benefits include:
A great place to work starts with great employees committed to a great mission - A Better Way to Care.
If you are interested in this position, please APPLY NOW by completing an online application!