Reimbursement Coordinator - Team Lead

The reimbursement coordinator team lead is responsible for providing support and coverage in all areas of the billing and collections department. The reimbursement coordinator team lead is also responsible for completing assigned projects and providing training as requested.

This is a Home Office/Corporate position that will allow you to work remotely from home. You do have to live in a state that we do business in.

• Serve as a mentor to reimbursement coordinators and field all billing/collections questions in a timely manner.
• Plan and execute training opportunities for the home health billing and collection team; includes group and individual training.
• Participate in leading team calls.
• Complete billing tasks daily.
• Monitor and maintain assigned accounts
• Collect all the necessary information to prepare billing claims.
• Submit clean claims timely and appropriately to appropriate payor; complete submissions electronically or by paper according to compliance guidelines.
• Research, correct, and resubmit rejected and denied claims.
• Prepare appeals to denied claims.
• Maintain communications with branch staff for assigned accounts; contact the various positions that are holding the issues.
• Maintain communications with branch leadership for assigned accounts; ensure branch leaders are aware of claims status and the success of team members.
• Answer questions timely and accurately; from patients, branch staff, and payor sources.
• Resolve patient-billing issues and assess accounts receivable delinquencies.
• Interpret and process explanation of benefits.
• Complete outbound collection calls; maintain professionalism and customer service.
• Provide timely follow-up.
• Process and review account adjustments, balance write offs, and account reconciliations.
• Identify issues attributing to account delinquency; review with billing leadership appropriately.
• Reduce delinquency for assigned accounts.
• Assist with marking and communicating payor denials and short pay trends.

• Must have demonstrated experience in planning and presenting trainings, individual or large group settings.
• Must have a high school diploma or equivalent.
• Preferred two years of demonstrated experience with home health/hospice related billing functions.

*Please note – To be considered, you will need to upload a resume that includes your most recent work history with Enhabit. If you run into any issues, you can email your resume directly to erin.chambers@ehab.com

Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.